Any product information or advice on this site is provided for informational purposes only and should not be used as a substitute for the advice provided by your own medical practitioners. You should not use the information contained here for diagnosing or treating a health problem or disease. You should read all product information carefully before purchasing and if you suspect you have a medical problem, promptly consult your heath-care professional.
Prices, Specifications, and Services are subject to change without prior notice. Technical Specifications and Features are for guidance only and cannot be guaranteed accurate. Every care has been taken to provide accurate details on this website, however, minor discrepancies may appear.
In no event shall we or our agents, directors, employees, or suppliers be liable for lost profits or any special, incidental, or consequential damages, arising out of or in connection with the use or performance of information, the provision of, or failure to provide services or products, or material available from the site.
To the extent that we or our agents, directors, employees, or suppliers are found liable for any loss or damage whatsoever in connection with the use of the information or services, or products on this site, such liability will be limited to the actual cost to us of the services or products provided.
When you enter sensitive information (such as credit card numbers or bank information), the information is encrypted and is protected with the best encryption software in the industry – SSL (Secure Socket Layers), and is encrypted using keys that are only stored in temporary memory. You will know when you enter a secure page such as when entering your payment; because the lock icon on your web browser becomes locked, as opposed to unlocked, or open, when you are just ‘surfing’. Although we use SSL encryption to protect sensitive information online, we also do everything possible to protect your information offline. All of our customer information is restricted. Only employees who need the information to perform a specific task are granted access to personally identifiable information.
You may choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, and communicating with you.
It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.
The choice to provide us with personal information is always yours. However, your decision to withhold particular details may limit the products and services we are able to provide and make it more difficult for us to advise you or suggest appropriate alternatives. If we are unable to accommodate your request based on the information that has been provided, we may ask for additional details in order to identify other ways to be of assistance. We may also maintain a file containing contact history that is used for customer inquiry purposes.
We may collect anonymous/non-personal information. Anonymous/non-personal information is information that cannot be associated with or traced back to a specific individual or business entity.
We use your personal information to communicate with you, enhance your visit to our website, allow the processing of your orders, and effectively provide the products and services you have requested.
We only use your personal information for the purposes that we have disclosed to you. If for any reason your information is required to fulfill a different purpose, we will notify you and ask you for your consent before we proceed.
In some instances such as a legal proceeding or court order, we may also be required to disclose certain information to authorities. Only the information specifically requested is disclosed and we will take precautions to satisfy ourselves that the authorities who are making the request have legitimate grounds to do so.
There are some situations where we are legally permitted to disclose personal information such as employing reasonable and legal methods to collect a delinquent account, a medical emergency, or suspicion of illegal activities, such as computer hacking or espionage.
When you visit our website, information is not collected that could identify you personally unless you choose to provide it voluntarily. You are welcome to browse our website at any time anonymously and privately without revealing any personal information about yourself.
We use current technologies and maintain security standards to ensure that your personal information is protected against unauthorized access, disclosure, inappropriate alteration, or misuse. All safety and security measures are also appropriate to the sensitivity level of your information. Electronic client files are kept in a secure environment with restricted access. Paper-based files are stored in restricted access areas.
We manage our server environment appropriately and our firewall infrastructure is strictly adhered to. Our security practices are reviewed periodically and we employ current technologies to assist us in protecting the confidentiality and privacy of your information.
Decisions are often made based on the information we have. Therefore, it is important that your personal information is accurate and complete. As a customer, you have the right to access, verify and amend the information held in your personal and financial files.
To help us keep your personal information up-to-date, we encourage you to amend inaccuracies and make corrections as often as necessary. Despite our efforts, errors sometimes do occur. Should you identify any incorrect or out-of-date information in your file(s), we will make the proper changes and provide you with a copy of the corrected information. Where appropriate, we will communicate these changes to other parties who may have unintentionally received incorrect information from us.
Medical records, as part of the provision of health or social care, are exempt from removal request requirements of GDPR, yet if requested, we will redact any identifying information from your accounts such as phone number, email, and address, requested. Health records laws prevent us from complete erasure, but we may remove identifiable information.
